What to do when monitor does not display video?

ChenJanice 5 Comments

1. Check whether all your cables are connected well. 2. Connect your NVR to internet. 3. Download CMS software and add your NVR to CMS 4. Right click the IP of NVR---choose Device Config---choose gui display---choose the lowest resolution---ok (reason: the resolution of your monitor is lower than NVR) if you even can not search the...
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How to Play the H.265 Video of your camera on PC ?

HeKathy 1 comment

1. Please download H265General_ VDiskPlay tool 2. Insert your USB card reader into USB port of your PC (if it pops out a message by saying format disk, then cancel it) 3. Unzip and Install H265General_ VDiskPlay and open VDiskPlay, choose date---channel---video, then you can view video.    
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How to find POE/IP camera's Version Information?

HeKathy 7 Comments

If you are using the camera alone, power it on with a 12V power adapter, and then connect it to the router using a network cable. 1.1 Download CMS to your PC (ensure the camera and PC are on the same local network) and install it. Run the CMS application. 1.2 Refer to Download...
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Pick the right wireless security camera system for your family!

ChenJanice 1 comment

With the ability to place everywhere without worrying about wires, wireless security cameras or systems have become extremely popular. Our wireless surveillance products are real plug &play and secure enough at the same time.  But choosing a right system is very important. If you are going to buy a wireless wifi system and have...
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How to solve IP conflict when you have POE NVR?

ChenJanice 1 comment

When you connect nvr to router via a network cable, but you can not get connected in version, and shows IP conflict, please right click the mouse---Main menu---Network, you can change the IP of nvr, then click ok Besides, one of your camera always lose connection, maybe you can enter the digital channel , make...
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