How to Reset POE NVR?

1. Keep your PC and nvr connected to same router with same network segment
2. Download ResetACTool to your pc, run the reset tool on pc

    you will get safety code: send to us  

   we will send you the password after we get your safety code  

   then tick the box of DVR and click on Reset Config.

Note: Please kindly delect this file after you install it, then this software will show in english.

Way 2 ：

If the reset tool can not figure out this problem, please try to login by ip    address and go to reset it follow these steps

Way 3 ：

Please kindly enter wrong password on NVR login menu, then click "Forgot password" until it shows a key number or a qr code.

Then send this code to our online service to ask for a super password

Kind tips： 

Please kindly leave the reset code or email us to get a super password