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HDD not found / HDD information and format it

by ChenJanice 25 Apr 2023 9 Comments

Please refer to these below to solve the HDD not found issue.

1.If hard drive was preinstalled, there are 4 screws at the bottom of NVR box.

2. Check the power adapter to confirm if it has enough power or not.

Notice : The WiFi NVR (8208,8204,9604,9608,8508,8708) should use 12V 2.5A power supply.

              PoE NVR (6708FN,6708KR,6708K)should use 52V2.5A  power adapter.

3.Please open the NVR with a screwdriver, check the two cables connecting the hard drive and see if they are loose.

4.Take the hard disk out and install it on your computer. Check if the computer can recognize the hard disk.

Check Hard Drive Information on NVR box and Format it

Right click the mouse>system setup>General setup>HDD setup>select the hard disk>Click Format

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9 Comments

25 Jun 2024 Daniel

Good afternoon,

I purchased an NVR model W-NVR K8210-3WS. A week ago, the firmware was updated to version 3.2.4.9M, and since the installation and restarting the NVR, it does not recognize the Hard Disk Drive (HDD). I have tried installing a new HDD, and it does not recognize it either. I have checked the HDD and it has no errors in the MBR, FAT, or bad sectors. Is it possible to download previous firmware versions and see what happens?

Thank you.

23 May 2024 Robert Pellja
We have Techage model K8208W. Its 2Tb hard drive is no longer visible in the system. The NVR does not recognize the old HDD, so I bought a new 4Tb. The device recognized the new disk, but could not format it. The new disk is intended for video surveillance systems, so it must work in an NVR. How can I format the new disc in the device? Is there a software update needed?

Robert Helsinki – Finland

20 Nov 2023 Shakaki

Hi
we have network video recored bout by you
Model K8208-W
The system did not found the harddisk and they restart the system repeatly to find it until we remove the harddisk
the hard didisk working on the system without problem
The cameras working also without problem but we can’t rcording them because of the faiuler of harddisk

pls your help

rgrds
Vittco – Vienna – Austria

20 Nov 2023 Shakaki

Hi
we have network video recored bout by you
Model K8208-W
The system did not found the harddisk and they restart the system repeatly to find it until we remove the harddisk
the hard didisk working on the system without problem
The cameras working also without problem but we can’t rcording them because of the faiuler of harddisk

pls your help

rgrds
Vittco – Vienna – Austria

10 Nov 2023 Daniel
I have same issues. Original 3tb not recognized…the new1tb fails during formatting….but laptop 80g drive is recognized and formatted. Other drive work on computer fine..just stopped working…..unable to find fix

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