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How to add device to mobile app and remote view?
After that, please check the network setting on the NVR, like this:
Right click the mouse→【Main Menu】→【Advanced】→【Version】
See picture below:
If your NVR is not showed Connected, you will need to go to the fast network and auto config.
If auto config does not work, you will need to manual config and then tick DHCP and save.
After installation, run XMeye. Follow the steps to add the device:
If you have set your own user name and password, enter yours.
After that, you can view it now.
If you still have problem viewing remotely, please write to seller for technical support.