1. Our camera only works with wifi of 2.4Ghz band, does not support wifi of 5Ghz band.

2. Check whether the wifi antenna is loose or not, connect your phone with wifi network, long press Reset button to reset your camera, and you will hear “Please start quick configuration” and begin to configure with your phone.

3. When configuring wifi, you need to keep camera, mobile phone and router within 3m.

4. Change other Network environment if possible.