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What to do when monitor does not display video?

by ChenJanice 11 May 2023 5 Comments

1. Check whether all your cables are connected well.

2. Connect your NVR to internet.

3. Download CMS software and add your NVR to CMS

4. Right click the IP of NVR---choose Device Config---choose gui display---choose the lowest resolution---ok

(reason: the resolution of your monitor is lower than NVR)

GUI Display

if you even can not search the IP of NVR, then open the case of NVR, then send us a clear picture of the main board.

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5 Comments

15 Dec 2023 Mark

I just received this camera as a replacement. When I plug it in, I get the message “Unsupported stream type.” How can I use this with my system? How do I identify the proper camera to order?

10 Nov 2023 Alexander Fenech
I have the same issue as above. I have also tried with 2 monitors using bothe VGA & HDMI connections. Please let me know what I can do.
21 Oct 2023 Alex
I previously bought a set of two cameras with a PoE receiver from you. The receiver (N6704F45N-POE) stopped starting, the hard drive turns on, starts working, there is no boot screen on the screen, does not show an image on the monitor, does not connect to the Internet via cable, two green diodes and one red light up inside the receiver on the boards. All wires have been checked and connected, I have already turned off the power and turned it on, but nothing is displayed on the screen, even the DVR loading screen does not start, and the connection through the mobile application also does not occur. Cable and internet have been checked. The DVR itself does not work. What to do? I need your help. What do you need to restart the DVR?
10 Nov 2023 Curtis Davidson
I bought a camera and a week later it just stopped working
10 Nov 2023 Curtis Davidson
I bought a camera and a week later it just stopped working

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