1. Please put your camera near to the router. 2. Send us version of your camera to the support for upgrade file. 3. If your camera is equipped with wifi antenna, then check whether the wifi antenna is loose or not. Also, you can disassemble and check if the antenna clip on the main...

Right click on mouse and choose Main Menu---Advanced---Version

Right click the mouse>Video Playback>Choose date、Channel、Record mode>Click Search>then can view playback file Note：You can only watch four Channels recording at the same time. Illustration for playback button: Play： Pause: Fast forward: Play file: Choose the recording file in file list. Choose one of the recording, click to play recording file; Video backup

1. Power on the camera, it will say "system's starting up", and start to configure. 2. If it does not work, connect camera to router, check whether the indicator is on or not. Then tell the results to the support.

1. Our camera only works with wifi of 2.4Ghz band, does not support wifi of 5Ghz band. 2. Check whether the wifi antenna is loose or not, connect your phone with wifi network, long press Reset button to reset your camera, and you will hear “Please start quick configuration” and begin to configure with...