What to do when you forget your password for NVR?

What to do when you forget the password for Wifi NVR? 

Please remember to set your own password for security.

When the login window warms “Username/Password Is Incorrect”

  1. Move your mouse into this prompt box, left click, right click, left click...repeat 12 times (6 times for each) 

  1. Until a restore default user window pops out 


  1. Click “Yes” to reset your username and password


  • Email does not work. You must fix this as it is a security risk not getting notification from NVR. Will not buy anymore until this is working.

  • This surely doesn’t work.

    I am missing customer service. No chat no email response ???


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