Why i can not visit my NVR on phone APP when i connect NVR to internet?

1. Check whether Network Status is Healthy Network. if not, tick DHCP.

2. When Network Status is Healthy Network, you still can not view video on APP, then send version to the support for upgrade file and upgrade NVR.


  • I tried what you said in the link below still having DNS Request Error. And I still can’t use my EseeCloud app when I am away from home . When I am at home the Works Great app online.

  • I can’t see it thru the app and show me diferent adrees please help

    Ibbis Gutierrez
  • I can see app and I my ip adrees is diferent

    Ibbis Gutierrez

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