PRODUCT FAQ & KNOWLEDGE

How to download and enable the plugin when viewing on IE explorer?



How to download the plugin and enable it when viewing on IE explorer?


Click on Run or Save to continue. 

If it still asks you to download again after you reopen the browser, please go to the following setting to enable the plugin and make it work.



Click Tools > Internet Options > Security > Internet > Custom Level.

Scroll down the mouse until you see ACTIVEX CONTROLS AND PLUG-INS.

(If you have Internet Explorer version 9 or 11, change ALLOW ACTIVEX FILTERING to DISABLE. Other versions of IE browser do not have this option.)

Change the following ACTIVEX controls to PROMPT:

Download signed ACTIVEX controls

Download unsigned ACTIVEX controls

Initialize and script ACTIVEX controls not marked as safe for scripting

Step4: Please click OK, and exit the “Security Settings” menu when you complete the settings.