PRODUCT FAQ & KNOWLEDGE

  1.   Why i can only choose one or two cameras when view record video?
  2.   What to do when monitor does not display video?
  3.   How to play the Audio and do video talk on WiFi NVR Camera System ?
  4.   What to do when you forget your password for POE NVR?
  5.   How to reset password for POE NVR ?
  6.   Video Backup
  7.   How to Expand your POE NVR channels?
  8.   How to install the activeX control?
  9.   How to contact amazon customer service?
  10.   HDD not found / HDD information and format it
  11.   How to solve the problem of IPC disconnect / Authentication failed?
  12.   APP wrong password and change NVR password
  13.   Video Playback
  14.   How to view video through EseeCloud APP without a monitor connected?
  15.   How to upgrade the Wireless IP cameras in the Wireless Camera Kit ?
  16.   How to upgrade the NVR system?
  17.   DVR setting
  18.   How to add a remote to NVR/DVR?
  19.   How to view from Website? www.xmeye.net
  20.   My camera is Audio supportive but I cannot hear audio?
  21.   How to set Email Alerts?
  22.   What to do when the image is flipped?
  23.   What to do when NVR is stuck where the system is initializing? Or with colorful strips.
  24.   How to set Motion Detection on NVR and get Email Alerts?
  25.   How to Record from Website/CMS and Playback Videos
  26.   How to add your device to mobile app and remote view?
  27.   How to Backup Videos from NVR using USB?
  28.   How to download and enable the plugin when viewing on IE explorer?
  29.   How to login camera config on Website?
  30.   How to reset POE IP camera
  31.   How to Reset POE NVR?
  32.   How to Set Email Sent with Picture/Screenshot?
  33.   How to set RTSP for POE camera
  34.   Download CMS and Add Device to CMS.
  35.   How to Turn on/off IR Cut-PoE Camera
  36.   How to Find NVR Version Info?
  37.   How to find POE/IP camera's Version Information?
  38.   What to do when the camera cannot detect sd card?
  39.   What is default user name and password for camera Kit?
  40.   How long will 1-4 tb hard drive record continuously for 4CH 720P/1080P?
  41.   What to do if hard disk drive can't be recognized?
  42.   How to install/uninstall a hard drive?
  43.   How the make the NVR online? Cannot view when being outside?
  44.   Requirements for surveillance hard drive
  45.   What to do when the NVR is stuck where the system's initializing?
  46.   How to view from Website?
  47.   How to view remotely from PC?
  48.   How to Add Device to App (Mobile) and View Remotely?
  49.   My camera is Audio supportive but I cannot hear audio?
  50.   How to set record and motion detection recording?
  51.   How to add a new camera to NVR By matching code?
  52.   What to do when camera shows Offline?
  53.   What to do when NVR is always beeping?
  54.   What languages are supported for Wifi NVR and how to change language?
  55.   What to do when camera signal is weak?
  56.   What to do when you forget your password for NVR?
  57.   How to reset Wifi camera and restore NVR to factory setting?
  58.   How to find version of Wifi NVR and camera?
  59.   How to set RTSP-IP Camera Category?
  60.   How to install/uninstall a sd card and find the reset button?
  61.   Cannot view the camera remotely, while can view from LAN?
  62.   How to reset camera using tool?
  63.   Other Common Problems and Solutions?
  64.   How to get Motion Detection Adjustable on App?
  65.   How to Connect the Camera and Make it Work?
  66.   How to setup alarm for Wifi Camera?